• info@hotelhambros.com
  • Tel. +39 0583.935355

Faq

About Hotel Hambros Il Parco

Useful Questions

What time is check in and check out?

Check in time is after 2.00? PM. Check out is before 11.00 AM. Guests can leave their luggage.

Does the hotel offer a car park?

Yes, inside the park surrounding the villa and there is free park space with video surveillance available to all our guests.

What services are included in the price?

Taxes are included in the room price. The rate does not usually include breakfast. In the case of special offers or agreements which included breakfast, the cost of breakfast still can not be separated from the room rate, although breakfast is not consumed.

Payments will be made during the online booking process?

No, your credit card will be requested only to guarantee and will not be charged any fee. If a reservation is not credit card guaranteed, it’s canceled automatically if the guest does not arrive within 18.00 (6.00 PM) in the day of check-in and the hotel has not received other communications by the host itself.

What is the policy for cancellations

Cancellations are possible without charge until 72 hours before arrival. Later cancellations or no shows will charge the cost of one night’s stay. With demand for full or partial payment in advance (before the arrival envisaged) the amount charged is not refundable.

The hotel offers an internet connection?

Yes. To access the internet using the hotel via wireless or cable connection is required to request the username and password reception (free service). In compliance with the Italian legislation on terrorism (Decree Law 27 July 2005, 144), this operation is subject to data recording. Therefore you can not access the connection provided inside the hotel without being registered.

What is your policy towards children?

Children with more than three years when sharing existing bedding pay the extra Breakfast.
All children over the age of 10 years are considered as adults.
The cost of the cot is € 10.00 per night (maximum 2 per room cots).

Can I bring pets at the Hotel Hambros?

Pets are allowed with additional charge of € 10.00 per day per pet.
We kindly ask our guests with pets do not bring them into the breakfast room and watch them in public areas.
Animals should be kept on a leash to avoid harm to other guests.

Can I make special requests regarding the services and features of the room?

Room size, room with view, bed type or other specifications are subject to availability. Please feel free to ask your necessities during the online booking process or by contacting us.

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